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The tentative review....
This is only my tentative review but it is noteworthy because of the way Watchshopping is handling my issue.I purchased a new automatic chronograph watch from Watchshopping which I knew they would source from a reputable AD. Alan was super informative on the sales end and when I asked how to make everything a great buying experience, he gave me direct advice. The watch was shipped in a timely fashon five days from the placement of the order and I received the watch well packaged from FedEx. The delivery was scheduled to be "signature required" but FedEx didn't deliver it that way. Anyway, the chronograph was not setting properly to the 12 O'Clock position. I called Alan for immediate instruction and he was extremely helpful walking me thorough a process that confirmed that service will be needed. Which is cool because Watchshopping was direct, helpful and they immediately claimed cost responsibility, after I went through their verification process. So we are working together to get it adjusted. I can wait patiently. I think the key for me to not having customer issues is that, as a customer, I carefully follow their directions and instructions and pay careful attention to their processes. It's an expensive timepiece and much is at stake for both sides. As I have shown I care about their business, they have proven to be beyond appreciative and responsive. As a result, I feel they have been extra helpful for me. Alan and Chris have been outstanding so far and really represent the company well. I actually paid a few dollars more to buy from Watchshopping because of their reputation for post sale service. It turns out I needed it and Watchshopping has lived up to their reputation of being superb, so far.
Great purchase of authentic speed…
Great purchase of authentic speed master. Price is 100$ cheaper than other sites.
Great price/customer service
Great price/customer service, I've purchased a couple different watches from them and wouldn't hesitate to buy from again.
Legit seller and excellent service
Legit seller and excellent service. Delivered on time as promised. To those who are still contemplating whether or not to buy from them, don’t be. I can assure you that they are 100% legit and their prices are very competitive compared to others. Definitely will buy again from them.
I didn’t know what to expect from…
I didn’t know what to expect from watchshopping; but I was very happy with the outcome. I would definitely buy from them again with no worries. The watch was well packaged along with all the cards and proper box supplied (Omega). I would recommend them over jomashop.
Good experience without hiccups
I had a good experience with them – in the sense that everything went smoothly and I can’t complain (except maybe about their use of PayPal which required me to change computers to purchase successfully). The product was really good and exactly as described. The warranty card doesn’t seem to be filled in by a real AD, but they never promised that. (I hope I never need to fall back on their 2 year warranty.)Shipping was fast after ordering, so they did have the product in stock and didn’t need to source it after the order (as many GM dealers often do). FedEx just dumped the package in the building lobby, which was not great, but that's on FedEx.
Watch was better then pictures
Watch was better then pictures. Prompt communication and fast shipping. Very satisfied with the purchase.
Shipping was quick, communication was excellent and it was very well packaged.
Watchshopping was a breeze to work with on Chrono24. Reps were extremely responsive and watch was delivered within 2 business days via FedEx. Watch was packed superbly and arrived in perfect condition with all promised paperwork. This was my first high-end watch purchase and I was nervous about ordering it online, but I would not hesitate to do business with Watchshopping again. Thanks!
Fast response time, great communication, excellent service!
Excellent company - wonderful staff - first class service and watches!
Great communication and fast shipping
Great communication. Very quick and exhaustive response to all my questions. Watch is exactly as shown. Shipped fast. Totally happy
Good watch and seller experience, but misrepresented seller location...
The watch arrived in good order and the seller responded very quickly to questions about the watch before the sale. We have deducted one star because the seller advertised themselves as a USA dealer, but the watch was shipped from Hong Kong. Everything worked out fine, but we selected a USA dealer to avoid an overseas transaction.
The process was efficient and smooth and the watch was delivered quickly as described. Overall a great experience!
Tudor Black Bay 58
The watch showed up as described. The whole process works very smoothly. Thank you!
Great experience shopping with them!
Bought an Omega Seamaster from these guys and had an absolutely great experience. Once the payment was made, the Watch was shipped very next day through FedEx and arrived within 2 days. The packaging was really good and the watch was all protected. This was my first array into buying high end watch online and I was skeptical but their reviews and reputation gave me the confidence. The watch was although purchased from the chrono24 platform.
Nomos Ahoi Date Siren Blue
The watch that was advertised was actually in stock (this isn't always the case, as I have discovered) and shipped in only a few days. Communication was simple and to the point. A very good experience overall
It was a delightful experience
It was a delightful experience buying the timepiece from Watchshopping. Brandon was very helpful in providing all the details and ensuring that the watch reaches me on time. A huge shout out to him and Michael. The watch arrived in perfect condition with the International warranty. I am enjoying my new watch.