Customer Reviews

Excellent service have nothing but good things to say about site order came as expected✊

Best watch i ever owned in my entire life came from this business her. All gold michael kors fashion watch. Nice price. It’s just the shipping that had took forever. Even tho i paid for 2 day shipping. Took a week. So don’t pay the extra money. Choose regular shipping. Samething

I’m going to be 110% honest. I had my concerns. I ordered an omega seamaster, and chose this site on a whim (what can I say, impulse buy). Immediately I felt that familiar sick feeling, especially with a boutique less than an hour away. *BUT* everything went fine. Quick customer service response the next day after I sent a question, and the watch came with all paperwork, cards, and boxes. I will consider them highly for my next purchase. The watch arrived VERY well packaged (to include it being better secured for shipping inside the display box), no fingerprints, scratches or the like. All hang tags were present and on the watch.

I ordered a new Omega watch from Watchshopping, and was disappointed to have it arrive without the accompanying papers. This is a key part of the authentication and the value of the watch (along with the original box).I called their customer support line and was immediately answered by one of their agents. They were sympathetic and assured me that they would look into the situation. After emailing them a picture of the package (without the papers), they called me back saying that they were looking into it. Naturally, I had my doubts, but they were at least in part relieved by phone calls and email updates over the next couple of days, informing me that they were still looking into the issue. This assured me that my case was a rare incident that they were treating seriously.After a few days, I got another update over the phone informing me that the papers had been found. Evidently, the watch that I had purchased was shown on display, and the papers were probably inadvertently left out during the packing process. They express shipped me the papers, and everything now checks out.And, by the way, the watch itself was examined and measured professionally, and was found to be 100% genuine. An absolutely stellar customer service experience -- missteps happen in life, and it's what happens afterwards that counts. In this case, Watchshopping did the right thing, every step of the way.

I've used this company twice so far and they have been great. They do exactly what they advertise doing and that sadly seems like a rarity nowadays. Top notch company. Will recommend.