Customer Reviews

Customer Reviews takes pride in delivering the best experience possible for all of our customers! We are a highly rated trusted seller that strives to continue to improve our customer’s experience daily via feedback, comments and suggestions.

Read actual reviews from thousands of people who have bought with over the years.

Great dealer. Super quick shipping. I now have six Sumo’s and the SPB181J1 is by far my favorite!
by Eugene D.
Great transaction
by Dr Chris F.
Quick replies. Everything as expected.
by Fernando M.
Great purchasing experience! Very good communication throughout the process.
by scott k.
All went well, including international shipping.Great price / Great service.
by Sam N.
Excellent Dealer!
by Ibrahil H.
Thank you!
by Maxwell S.
I was hesitant with some of the reviews. I wasn’t purchasing the most expensive watch, so I figured I would take the risk. I was pleasantly surprised with the speed and quality of the transactions. Thank you!
by Mike M.
You will Be very happy With this dealer
by Eric J.
Shipping was a little slow, especially since they are so close to my location. Otherwise, great price and great service!
by Béla
by Mark A. Neste
Great Watches ,Excellent Customer…
Great Watches ,Excellent Customer Service and Reliable Watch Seller( Genuine Factory Watches with all Tags and Warranty). They Rush Fedex International shipping to Puerto Rico so I could have it before traveling . Love my Tissot Watch ! Thanks! Gracias
by jesus lopez
Big thanks to all the team, great work to delivery on time special thanks to Kristine, great effort to made possible and rush the delivery before time promises,,!!! 5 start service , professional !!!
Big thanks to all the team, great work to delivery on time special thanks to Kristine, great effort to made possible and rush the delivery before time promises,,!!! 5 start service , professional !!!
by William Shaw
I’m getting nervous. Before I placed the order I called on the phone to ensure the watch was in hand. I was guaranteed they had it and it would ship “with priority”. I ordered on March 18. That same day I received an email saying it would ship in 4-5 business days and then 2 days to arrive to me. 2 weeks ago and no shipment has occurred. I just called them today and they said “unfortunately there has been a delay”. The watch was at another facility and it has to ship to the store in California and then ship to me. They are blaming FedEx saying the shipment dealt is their fault. Unfortunately I have read others that wrote this same thing. Am I being scammed? Am I going to lose my money? They have had my money for 2 weeks and all I want is my watch. If I get my watch soon and all goes well, I will return and change my review. Today is April 1. I got a very reassuring phone call today from "Chris" with He explained to me that has a presence in several countries. The particular watch I wanted was in their Europe shop (nobody told me that when I purchased). He said FEDEX has been delayed in shipping it from Europe to California. He said they expect the watch early next week and that they will "overnight" it to me. Chris also gave me his personal number to contact of I have any issues or questions. So the situation is hopeful. Wednesday - April 6th. The watch STILL has not shipped to me. April 13th. I got the watch. It's gorgeous. This company is definitely legit. The watch was just as described and they did a great job of keeping in touch with me. The only think they could have done better was originally letting me know the watch was in Europe and shipping would take awhile. Instead they told me I would have it much quicker than I did. But- They refunded me some money to make up for it AND included a Starbucks gift card in the packaging. In the end I was happy to wait the extra time to have a gorgeous Rolex watch and get a refund. Thank you watchshopping. Sorry for doubting you.
by Brian Thompson
can get you watch but have high fees if you change your mind
update to my review strictly for review karma. I received my watch yesterday and all is good. But this company's cancellation policy is BS. I attempted to cancel the order before they had even sent the watch. They told me I could but it would incur an 8% fee. Which is way more than the order and subsequent cancellation would have cost them. Its a deterrent and it should be more prevalent on the order page when placing the order. Just beware of their 8% cancel fee and 10% restocking fee. This is way more than the norm for this type of service.
by Thomas Stoll
NOT a scam site
NOT a scam site. In my experience with, I feel I have to voice how great my purchase went. I do live in CA, so shipping was lightning fast. I read a few negative reviews here, but, I strongly disagree with the bad outcome some have reported. I’m very pleased with the quality and care I received. I bought the Omega SeaMaster Professional Diver 300M at a fantastic price of $4,700 out-the-door. The package arrived well protected with great cushioning. When I opened the brand new box, I was overjoyed to see a perfect condition, straight-from-the-factory timepiece. It had all the warranty cards, certificates and operating manual AND had all the protective films in tact attached to the sapphire crystals. WOW! I’m so impressed, I will absolutely purchase from again. Bravo! Cheers, Tom
by Tom Martelli
Great job
This was my first time buying a watch from and I could not be happier! I was a little skeptical at first buying an expensive watch online but figured I’d give it a chance. The watch I ordered came in perfect condition and the shipping was fast six days. The customer service was amazing! Pia was my rep she did everything possible to make this an awesome transaction! Thank you!
by evan narvaez
Just wanted to take this moment to make a review on my personal experience with WatchShopping and all the team, but most importantly my experience with Manager AL, he was absolutely amazing!!! And deserves all the recognition. I had a issue that Al resolved for me, he’s extremely understanding, kind, professional and hard working and committed. I want to thank you again to the great team you have. I will for sure make future purchases and will recommend this company to all my friend. Love from NYC EVAN
by RJM
Top Choices, Even Better Service
Kristine Sison and Customer Service at Watchshopping have been delightful guides. Finding that the holiday season can bring last-minute travel into the picture, I am pleased to say I had the support in seeking out a timepiece and knowing it would safely find me wherever I might be located. Kristine was incredibly supportive and prompt in answering all of my product questions, investigating inventory, and communicating with others when it came to securing and shipping an item. For those using Watchshopping, thanks to Kristine and company, you will find support in your next purchase.
by Michael
As promised!
So I have seen a few negative reviews on here about them, but I also have a friend who has bought a couple of watches, so I thought i'd try them. They had the Omega that I was looking for at a competitive price. They were super friendly on the phone. I got it brand new AND with all 3 Omega cards. So as ordered. Now they do take a while to ship, but be a little patient. Great place. Will buy again.
by Faz
Perfect experience 7Stars - $21K Watch
I have seen the concerns and reviews from people buying relatively inexpensive watches. I can tell you my experience was perfect from start to end. I bought a $21K watch and before ordering I spoke to customer service and they answered all my questions and concerns. They got me actual pictures of the watch in hand with in a day. They confirmed the watch is ready to ship. Watchshopping is selling 100s to 1000s of watches every day so shipping can be delayed. You can always pay for expedited shipping. Best is to call and confirm the details and shipping. Expect few days from ordering to processing to shipping. Also there should be no concern about authenticity. I ordered a discontinued watch which was New in box, full set. papers, warranty all original. Everything was as described and authentic. I would buy for Watchshopping again. The watch I got was very hard to find in New Condition. Thank you WatchShopping Customer Service for a great experience
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